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Frequently Asked Questions

What affects the phone-system installation timeline?

Installation timing depends on discovery, network readiness, phone availability, number-porting prerequisites, deployment scope, and scheduling. SonicVoIP reviews those dependencies before proposing a cutover plan and installation window.

Do I have to sign a long-term contract?

Month-to-month service is available. Your written quote identifies the service structure, extensions, hardware, installation, taxes, regulatory fees, and optional items so you can review the complete terms before proceeding.

Can I keep my existing phone numbers?

In most cases, eligible business phone numbers can be ported. Timing and requirements depend on the current provider and accurate account details, so SonicVoIP reviews the current bill and coordinates the port before scheduling cutover. Any new numbers or port-related costs are identified in the quote.

What areas do you serve?

SonicVoIP provides on-site installation and local support throughout Southern California, including San Bernardino County (Victorville, Ontario, Rancho Cucamonga), Riverside County (Riverside, Temecula, Corona), Orange County, and Los Angeles County. Installation scope and scheduling are confirmed for the specific business location in the written quote.